On Friday the 2nd of February, 2007, the very first public report was sent through FixMyStreet. It concerned a broken light on a canal footbridge in Oxford.

It’s a little-known fact that FixMyStreet was originally called Neighbourhood Fix-It. Launching the site was a good idea, but changing that name may be the next best thing we ever did.

Ten years on, the site has processed over 900,000 reports, sending them to every local authority in the UK. In doing so, it helps citizens take an active part in keeping their own local communities clean, safe and functional. Meanwhile it ensures that you, the user, never have to give a second thought to which council needs to receive which type of report.

But it’s not just a local success: FixMyStreet’s codebase has also been used to set up similar sites in more than 20 countries worldwide, from the Maldives to Malaysia and beyond.

It’s been adopted as several councils’ primary fault-reporting interface on their own websites, from Bristol to Oxfordshire and even Zürich, and we’ve worked in partnership with these authorities to develop new features that make it as useful and simple to use as possible. Watch this space, as we’ll be talking a lot more about these soon.

FixMyStreet continues to surprise even us. Thanks to its remarkable flexibility, the codebase has also been used to underpin a number of other projects, including Collideoscope, where you can report cycling collisions and near misses, and the Channel 4 tie-in, the Empty Homes Spotter. We know there will be many more to come.

So, here’s to FixMyStreet. At heart, it’s a little site that matches a pin on a map with the body that’s responsible for that location. But when you consider what it’s achieved — getting communities fixed up, making council reporting interfaces more user-friendly, empowering people to take their first steps into local participation, even challenging corruption — well, we hope you’ll see why we’re proud of how far FixMyStreet has come.


Image: S. (CC by-sa/2.0)

Original source – mySociety

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