Ryan Dunn, Head of DWP's Data Science hub in Newcastle

Ryan Dunn, Head of DWP’s Data Science hub in Newcastle

I’m Ryan Dunn, Head of DWP’s Data Science hub in Newcastle. Here at DWP we’re driven by our motivation to change people’s lives, and it’s clear that better use of data can help us achieve that. That’s why I’m working closely with DWP strategy and policy to design data-driven products to support, inform and transform those areas. Data visualisation design has been an integral part of developing our products.

I’ve been working to build a data visualisation design community. It’s a great way for colleagues who share a passion for data visualisation to come together, share their learning and look for new ways of doing things.

Data visualisation is important – especially in government – as it allows relationships and trends in data to be seen in context and understood more easily. Through well-designed products we can enable those who develop and use our services to better understand our often complex data and continue to improve and make a difference to people’s lives.

Keeping pace

Data visualisation design is a fast-evolving field, largely due to the speed at which technology is advancing. To keep with the pace, we need to stay ahead of the trends in user experience, digital standards, accessibility, tools, techniques and knowledge of emerging research.

Unlike other roles in DWP Digital, there is no ‘Head of Data Visualisation’, nor a unit, division or centre which other disciplines have. That’s because data visualisation design spans the whole of DWP Digital, including teams involved in statistical publication, dashboard design, application development, user experience, communications and most aspects of analysis.

This makes it increasingly important to have an outlet where colleagues can ask and answer questions, share, debate and talk about the subject.

A sense of community

Communities of practice are nothing new in DWP Digital. We’ve already got some really active communities; from user research to business analysis, software engineering, statistics and more.

I’m excited to see our data visualisation community evolve. We’ve got people with a real passion for the field and who are building good reputations within their respective disciplines.

But building this community isn’t about individuals. It’s about bringing people together to level everybody up; experiencing new techniques and tools, breaking down silos, connecting and creating, seeking and giving feedback, listening and learning.

I’m keen to provide a supportive and collaborative environment for us all to interact, share, teach and learn to grow the community so these individual contributions can lead to something collectively much bigger. The early signs are incredibly positive.  Communities of practice like ours offer the chance to be the best we can be in our profession and help us achieve our goals.

Changing how we view things

Stephen Southern is a Data Scientist working in my Newcastle hub and recently attended a workshop delivered by some of the data visualisation design community.

"I’ll never look at a chart in the same way again!"

The workshop laid the foundations to understand the subject of data visualisation by walking attendees through the science and theory behind what’s effective – and in turn, what is usually less effective and should generally be avoided. It focused on understanding the audience and how much detail is needed to get your message across.

Stephen said, “During the workshop we broke into groups and worked through some ‘makeovers’. We were given example tables and charts and asked how we could make them better – this sparked some interesting conversations, and also highlighted how even in a small group of likeminded people we all viewed the charts and data differently. We were then shown some ideas and options for making over these charts – ending with a simpler, clearer solution.

“There was a real buzz to the workshop which demonstrated the value of events like this in enabling us to continually improve the way we do things. Everyone who attended the workshop agreed they’d never look at a chart in the same way again!”

Staying ahead of the trends

One of our recent data visualisation community projects involved working with Catherine Hope from the Web Analytics team to completely redesign our statistics publications. The design was so successful it has now been adopted elsewhere across government.

Catherine said, “We’re continually looking at ways to improve our digital data products. Together with colleagues from the data visualisation design community I recently attended The Graphical Web conference – an annual, global conference showcasing best practice, new opportunities and future directions in the fast-changing world of data visualisation on the web.

We've completely redesigned our statistics publications

We’ve completely redesigned our statistics publications

“The conference allowed us to make connections with people from a variety of professions throughout the technology, data visualisation and graphics industries and academia who are working on similar things so that we can learn from them – and them from us.”

Being open

Adam Pearce works in our Statistical Services Division. He’s responsible for developing data visualisations to support our official and National Statistics publications.

Adam Pearce from our Statistical Services Division

Adam Pearce from our Statistical Services Division

Adam said, “I‘ve been looking at improving user understanding and engagement with our statistics through visualisations. To do this we have started building and releasing responsive, web-based, interactive data visualisations using open source technologies and making use of our own open data API”.

In DWP Digital we’re combining design-thinking, digital technology and rich data to create exciting and innovative products that open up our data. We’re committed to continually raising the bar to improve the user’s knowledge and experience.

Come join us

We’ve got lots of exciting work coming up and we’re looking for more technically innovative, creative thinkers with analytical minds that like a challenge. If this sounds like you, then come and join us.

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Original source – DWP Digital

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